Terms & Conditions

Last updated: August 31, 2026

1. Overview and Acceptance

These Terms & Conditions ("Terms") govern your access to and use of the services, platforms, AI workforce solutions, automation tools, and managed offerings provided by Sincere Property Solutions LLC d/b/a SPS One Hub ("SPS One Hub," "we," "us," or "our").

By accessing or using any SPS One Hub service, website, funnel, marketplace, assessment tool, or related offering, you ("Customer," "you") acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the services.

These Terms establish the contractual relationship between you and SPS One Hub. Supplemental disclosures regarding expectations, AI limitations, business results, guarantees, and billing are provided in the separate SPS One Hub Disclaimer, Billing & Guarantee Policy. Where a specific offer, order form, service agreement, or promotional term conflicts with these Terms, the specific terms of that offer control.

2. Definitions

SPS One Hub refers to Sincere Property Solutions LLC d/b/a SPS One Hub and its services, platforms, and offerings.
Customer refers to the individual or business entity purchasing or using SPS One Hub services.
Services refers to any product, platform, tool, workforce solution, managed service, or offering provided by SPS One Hub.
Platform refers to the connected software environment through which SPS One Hub services are delivered.
AI Employee refers to a specialized, AI-powered digital worker designed to perform specific business tasks. AI Employees are assistive software systems, not human employees.
Workforce refers to the collection of AI Employees and packaged solutions available within the SPS Workforce AI ecosystem.
Workforce Package refers to a bundled configuration of AI Employees and related capabilities designed around a specific business function.
Business Growth Plan refers to the foundational subscription tiers (Essentials, Plus, Professional) that provide core business growth infrastructure.
Marketplace refers to the SPS Workforce AI Marketplace environment for exploring and purchasing workforce solutions.
Workforce Finder refers to the diagnostic assessment and recommendation system that evaluates business conditions and suggests workforce configurations.
Managed Services refers to services where SPS One Hub performs setup, implementation, configuration, or ongoing operational work on behalf of the Customer.
Third-Party Services refers to external platforms, APIs, AI providers, telecommunications carriers, payment processors, and other services that SPS One Hub may rely upon.

3. Service Scope

SPS One Hub provides business growth, technology, automation, AI workforce, and operational systems services. Depending on the Customer's selected offer or agreement, services may include:

CRM and business systems infrastructure
Marketing and lead generation infrastructure
Customer communication and engagement tools
Automation and workflow systems
AI Employees and packaged workforce solutions
Websites, funnels, and campaign assets
Training, consulting, and strategic guidance
Managed implementation and operational services

Specific deliverables, features, and configurations vary by selected plan, package, or service agreement. SPS One Hub reserves the right to modify, add, or remove features as the platform evolves.

4. Account and Customer Responsibilities

Customers are responsible for:

Providing accurate and current business information
Maintaining the security of account credentials and access
Granting timely access to required systems and platforms
Reviewing and approving deliverables, content, and workflows
Maintaining lawful business operations
Complying with platform policies and terms of service
Complying with applicable marketing, communication, and consumer protection laws
Maintaining appropriate human oversight of AI-generated content, communications, and automated workflows

5. Subscription and Billing

Many SPS One Hub services operate on recurring monthly billing. By subscribing, you authorize recurring charges according to your selected plan or service agreement.

Failure to maintain payment may result in:

Service interruption
Workflow and automation suspension
CRM access limitations
AI Employee deactivation
Website or funnel suspension
Other applicable service limitations

Pricing for each plan and package is described in the applicable sections below and on the SPS One Hub pricing page. SPS One Hub reserves the right to adjust pricing with appropriate notice as described in Section 25.

6. Cancellation

Customers may cancel recurring services according to the terms of their applicable service agreement, offer, or subscription.

Previously completed setup, onboarding, custom development, implementation, strategy work, and other completed services are generally non-refundable where applicable. Cancellation of recurring services does not entitle the Customer to a refund of work already performed unless explicitly stated in the applicable offer terms.

7. Trials, Guarantees and Promotional Offers

SPS One Hub does not offer a universal guarantee. Trials, satisfaction guarantees, introductory pricing, and promotional offers are governed by the specific terms presented with the applicable offer at the time of purchase. Promotional offers may include separate conditions, durations, and limitations that control over these Terms where applicable. Customers should review the terms displayed with any promotional or trial offer before participating.

8. Business Growth Plans

The Business Growth Plans provide the foundational business growth infrastructure and are offered as a progression:

Business Growth Essentials — $97/month

Provides foundational CRM access, pipeline management, customer communication tools, calendars, and core business infrastructure. Client participation is required for successful implementation. Included automations are default starter configurations and may require future customization depending on business complexity.

Business Growth Plus — $297/month

Adds lead generation, automated follow-up sequences, lead nurturing campaigns, appointment conversion, pipeline automation, reactivation campaigns, and customer journey automation on top of the Essentials foundation.

Lead generation and conversion results depend on business participation, traffic quality, lead handling, market conditions, and operational execution.

Business Growth Professional — $497/month

Includes advanced automation, connected operations, AI integration, workflow orchestration, performance visibility, scalability framework, and operating leverage on top of the Plus plan.

Implementation timelines may vary depending on client responsiveness, account access, platform integrations, and project scope complexity. Performance improvements depend on business participation and operational execution.

9. SPS Workforce AI

SPS Workforce AI is the AI workforce ecosystem that extends the SPS One Hub platform beyond software into specialized digital labor. The ecosystem includes 7 specialized departments and 28 specialized AI Employees, along with individual AI Employees and packaged workforce solutions designed around specific business functions and operational outcomes. AI Employees are assistive software systems and are not human employees.

10. Individual AI Employees and Packaged Workforce Solutions

AI Employees and packaged workforce solutions may be purchased separately or as part of broader workforce configurations. The validated packaged workforce solutions include:

Business Growth Catalyst™ — $97/month
Lead Generation Engine™ — $297/month
Sales Conversion Accelerator™ — $497/month
Content Authority Studio™ — $297/month
Business Intelligence Hub™ — $497/month
Team Success Academy™ — $297/month
Growth Automation Suite™ — $997/month
Ultimate Growth Operating System™ — $2,499/month

AI tools are assistive technologies and may require human oversight, refinement, and ongoing optimization. Specific capabilities, configurations, and availability may change as the workforce ecosystem evolves.

11. Workforce Finder

The SPS Workforce Finder is a diagnostic assessment and recommendation system. It evaluates business conditions and bottlenecks based on information provided by the user and may recommend departments, individual AI Employees, packaged workforce solutions, automation opportunities, operational improvements, and workforce configurations.

Recommendations are based on user-provided information and should be evaluated against actual business requirements. The Workforce Finder does not create an obligation to purchase a recommended solution, and SPS One Hub does not guarantee that any recommendation will produce specific business results.

12. SPS Workforce AI Marketplace

The SPS Workforce AI Marketplace is the environment where prospects and customers can explore departments, individual AI Employees, packaged workforce solutions, agent demonstrations, voice AI demonstrations, workforce capabilities, resources, and industry-specific solutions. The Marketplace may provide pathways to purchase individual AI Employees or packaged workforce solutions.

Marketplace functionality, availability, and configurations may change as the SPS Workforce AI ecosystem evolves. Customers are responsible for reviewing the terms, pricing, and capabilities associated with any solution purchased through the Marketplace.

13. Tailored Front Desk Assistant

The Tailored Front Desk Assistant™ is an AI-powered customer communication solution designed to assist businesses with inbound communication across supported channels including voice, SMS, email, social messaging, and WhatsApp. The standard subscription price is $297/month.

A dedicated acquisition funnel may present a separate introductory promotional offer. Promotional offers are governed by the specific terms displayed with that offer and do not modify the standard subscription pricing described here. AI voice and conversation systems may occasionally produce inaccurate, incomplete, or unexpected outputs. Customers are responsible for reviewing business-critical communications and maintaining appropriate oversight.

14. Executive Office Mastermind

The Executive Office Mastermind™ is an executive-level strategic intelligence, systems strategy, customer journey, automation, quality, and business intelligence environment priced at $1,497/month. It includes five executive AI roles:

Chief Business Intelligence Officer
Chief Customer Journey Officer
Chief Systems Strategy Officer
Chief Automation Officer
Chief Systems Quality Officer

The AI Chief of Staff functions as an orchestration layer and may be added as a contextual upgrade at +$297/month, bringing the complete configuration to $1,794/month.

Executive AI functions provide strategic analysis, systems architecture recommendations, and quality oversight. Outputs are advisory and assistive in nature. AI executives are not human employees. Customers remain responsible for final business decisions, operational execution, system governance, and implementation.

15. AI and Automation

AI-generated content, automation logic, AI voice systems, AI chat systems, and related technologies may occasionally produce inaccurate, incomplete, unexpected, or inappropriate outputs. Customers must maintain appropriate human oversight of business-critical communications, workflows, and decisions. SPS One Hub does not warrant that AI outputs will be error-free or suitable for every business context.

16. Third-Party Platforms and Integrations

SPS One Hub may rely on third-party systems, APIs, AI providers, telecommunications providers, payment processors, and other external services. SPS One Hub does not control third-party availability, policies, performance, or changes. Temporary outages, delays, or disruptions may occur outside our reasonable control. SPS One Hub is not liable for the acts or omissions of third-party providers.

17. Communications and A2P/SMS Responsibility

Customers are responsible for the lawful use of communication systems, including obtaining required consent for SMS, email, and voice communications. Customers must comply with applicable communication laws, including A2P 10DLC registration requirements, TCPA, CAN-SPAM, and platform carrier policies. SPS One Hub is not responsible for messages blocked, filtered, or rejected by carriers or platforms due to Customer non-compliance.

18. Marketing and Advertising Responsibility

Customers remain responsible for their:

Offers, claims, and advertising content
Pricing and promotional representations
Compliance with applicable advertising laws
Advertising budgets and spend decisions
Customer communications and representations

SPS One Hub does not guarantee advertising performance, lead volume, SEO rankings, revenue, or business growth. Results depend on numerous external factors including market conditions, client responsiveness, offer quality, ad budgets, industry competition, and implementation participation.

19. Intellectual Property

SPS One Hub retains ownership of its proprietary systems, workflows, templates, automations, AI configurations, internal processes, and proprietary frameworks unless otherwise agreed in writing.

Customers retain ownership of their own business content, branding materials, and data unless otherwise agreed. Nothing in these Terms transfers SPS One Hub intellectual property to the Customer.

20. Confidentiality and Customer Data

SPS One Hub handles Customer-provided information in accordance with its Privacy Policy. Customers are responsible for ensuring they have the right to share any data they provide to SPS One Hub and for complying with applicable data protection laws. Detailed privacy practices are addressed in the separate SPS One Hub Privacy Policy.

21. Platform Availability

SPS One Hub utilizes third-party systems and infrastructure providers. Interruptions can occur because of third-party infrastructure, maintenance, API changes, outages, telecommunications problems, or other events outside reasonable control. SPS One Hub does not guarantee uninterrupted or error-free access to the platform and is not liable for interruptions caused by third-party providers.

22. Limitation of Liability

To the maximum extent permitted by law, SPS One Hub shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the services. SPS One Hub's total aggregate liability under any claim is limited to the amounts paid by the Customer for the specific service giving rise to the claim during the prior three (3) months. SPS One Hub is not liable for lost revenue, lost profits, lost data, or business interruption.

23. Indemnification

The Customer agrees to indemnify and hold harmless SPS One Hub and its affiliates from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from the Customer's unlawful use of the services, Customer content, Customer instructions, violation of third-party rights, or breach of these Terms.

24. Governing Law

These Terms shall be governed by and construed in accordance with the applicable laws within the operating jurisdiction of Sincere Property Solutions LLC d/b/a SPS One Hub, without regard to conflict of law principles.

25. Changes to Services and Terms

SPS One Hub reserves the right to modify services, features, packages, AI capabilities, pricing, and these Terms at any time. Material changes will be communicated with appropriate notice where required. Continued use of the services after changes take effect constitutes acceptance of the updated Terms.

26. Relationship to Disclaimer

These Terms & Conditions govern the contractual relationship between SPS One Hub and the Customer. The separate SPS One Hub Disclaimer, Billing & Guarantee Policy provides supplemental disclosures regarding expectations, AI limitations, business results, guarantees, and billing.

Specific offer terms, service agreements, order forms, and promotional terms may control where they conflict with these Terms. In the event of a conflict between these Terms and a specific offer, the specific offer terms govern with respect to that offer.

27. Contact Information

Sincere Property Solutions LLC d/b/a SPS One Hub

Office: 317-721-2065

24/7 Support: 463-292-0159

Email: client@spsonehub.com

Website: www.spsonehub.com